We are so excited to welcome you back into our office! We have implemented new procedures to keep you and our staff safe during your visit.
Please note that this page will be continuously updated as more information becomes available and guidelines change.
Last update 7-29-20
How is close contact defined?
Close contacts are usually defined as those people who have been face-to-face (less than six feet distanced) with a person infected with the virus for at least 15 minutes or been in the same closed space for at least 2 hours with an infected person.
Spread of this coronavirus can also occur through touching objects or surfaces (such as door handles or tables) contaminated from a cough or sneeze from a person with a confirmed infection, and then touching your mouth or face.
Preparing for your visit:
Please complete the following self assessment before you come to your appointment. Within the last 14 days, have you:
- Traveled to an area currently requiring 14 day quarantine? Please check with current city Emergency Travel Order HERE.
- Been in close contact (as defined above) with someone visiting from an area listed on the Emergency Travel Order?
- Been in close contact or cared for someone diagnosed with COVID-19?
- Shortness of breath?
Or any two of the following:
- Fever (>100F)?
- Sore throat?
- Respiratory infection symptoms?
- Repeated shaking with chills?
- Muscle pain?
- Loss of taste or smell?
- See current list of screening symptoms here and use the CDC’s Self-Checker Quiz tool!
If you answered YES to any of the above questions, telemedicine appointment will be offered. Please do not come to the office.
If you answered YES to any of the above, you may come into the office when:
- At least 3 days (72 hours) have passed since recovery defined as resolution of fever without the use of fever-reducing medications and improvement in respiratory symptoms (e.g., cough, shortness of breath); and,
- At least 12 days have passed since symptoms first appeared
Appointment time and waiting area:
- Please come into the office at the time of your appointment. We will strive to bring you back into your consultation room upon arrival so that there is no waiting time at the front desk.
- If you arrive early to your appointment, please wait in your car.
- If you arrive early (or do not have a car to wait in) and the consultation room is not ready, you will be seated in any unoccupied space within our office. We have adequate space to provide physical distance within the office.
- Only the patient is permitted into the office waiting area and consultation room during the visit. Exception for pediatric visits.
- Hand washing: please use the hand sanitizer station OR to the bathroom to wash your hands upon arrival.
- Temperature: we will take your temperature.
- Protective measures during appointments:
- Please bring your own facial covering. If you do not have one, we have disposable masks on hand.
- Our consultation rooms have been configured to provide at least 6’ of distance between the provider and patient.
- Our usual tea service is suspended.
- We have water available in disposable cups.
- Sanitation measures between appointments:
- Consultation rooms are sanitized between appointments.
- High touch surfaces (counter, door handles, credit card reader) are sanitized after touching.
- Please exit promptly following your appointment and check out.
In addition to the above:
- We will not offer showers post sauna and ask that you go home to shower.
- Prop the door of the sauna open and put all used towels in the grey basket after use.
- After a sauna session, we sanitize surfaces inside of the sauna. Between sauna appointments, our sauna is heated to 150 degrees for 15 minutes as an additional sanitization measure.